Remove Common Pool Debris
Suction Power
*Data is based on in-house lab testing. Z1 Pro can continuously clean the pool floor for over 180 mins in ECO mode.
The z1pro is a monster the screen in the basket real keeps all of the little things in the pool in it that you dont see im really looking forward to the J1 skimmer robot then I will have a complete pool coverage.
After purchasing a cheaper brand and having issues with the unit AND customer service I’m not sure the final cost was cheaper. Did my research on company, unit and customer service reviews and purchased the Z1 Pro. The unit connected immediately to WiFi, firmware updated and was ready to go. Mapped the entire pool and I can say it never missed a spot on the floor or sides of the pool. Only drawback so far is getting up the pool steps. It’s learning and I’m sure it will continue to try and climb/map this section.
We like it. Easy to use. Easy to clean the basket. So far we like it.
The dream pool cleaner only has a 90 minute battery and as we open the pool, it was a little cloudy and it died in the deep end and we couldn’t find it so we had to have somebody jump in and I’ve 10 feet down to find it on the bottom as opposed to the plug-in pool cleaner we can go 2 1/2 three hours so right now it is stuck in the bottom again and nobody wants to go in after it because it’s so cold so looks like I’ll be sending it back
Dear Customer,
We deeply understand the challenges you’ve faced with the pool cleaner’s battery life and retrieval, especially in cold or cloudy pool conditions.
Here’s how we can help:
If the cleaner sinks due to low battery, try these steps:
Remote Control: Double-press the pause button. If the purple light is on, use the remote to guide it back to the surface.
Retrieval Tool (if the remote is unresponsive): If the remote doesn’t work, we recommend using a 3m+ pole (purchased separately) attached to the Retrieval Hook included in your accessories to safely recover the device from the pool bottom without entering the water.
If these steps don’t resolve the issue, we fully understand your decision to return the product. Our team will actively assist with the return process—simply contact us, and we’ll ensure a smooth and prompt resolution.
We appreciate your feedback and are committed to improving our products to better meet your needs. Thank you for your patience, and we’re here to support you further if needed.
Best regards,
Customer Service Team
Dreame Z1 Pro Robotic Pool Cleaner -Daily